Hello There!👋
My name is Yannis Lam. I am an ambitious and resourceful Software Developer. I graduated with a dual degree in Computer Science and Economics at the University of Massachusetts Amherst Commonwealth Honors College.
I am interested in financial technologies and web development. I have experience with agile software development and enterprise desktop support. Feel free to reach out to me!
Some of the technologies that I have worked on include :
12/2022 - Present
Software Developer, Back Office Application Development
Directed a cross-functional team of India-based developers to migrate 5,100 retirement plans — 668K participants and $51.8B in assets — from OneAmerica onto Voya's Payroll platform
Drove cloud migration efforts, breaking up monolithic Struts-based Java applications into Kubernetes-native SpringBoot microservices
Spearheaded vulnerability remediation and modernization for SpringBoot and JDK upgrades using agentic Copilot-driven pipelines
Built and maintained the Back Office Applications Suite — Task Manager, Common Remitter, Case Installation, Claims Integration, and Voya PayCloud — for Retirement & Employee Benefits businesses
Elevated documentation and community-of-practice standards across 50+ Java developers
05/2021 - 12/2022
IT Resource & Development Rotational Program Associate
Led Angular front-end development for the Common Remitter application's migration to Azure cloud
Refactored the Participant Web Java application (my.voya.com), eliminating unused endpoints to reduce technical debt
Bridged App Development and DevOps teams to integrate an advanced CI/CD pipeline
05/2019 - 08/2020
IT Salesforce Development Intern
Improved test coverage and stabilized Salesforce environments by refactoring automated Apex unit tests
Built hands-on expertise in Apex, SOQL, SOSL, and Visualforce through applied development work
Gained exposure to Agile and Scrum methodologies across the full software development lifecycle
01/2021 - 05/2021
Provided peer mentorship to 400+ first-year students in the Gorman/Wheeler Residential Cluster during emergency remote learning transition.
Offered guidance on academic resources, social integration, and residential life challenges specific to pandemic conditions.
Collaborated with residential assistants and peer mentor teams to deliver educational seminars and foster inclusive community.
09/2020 - 05/2021
Undergraduate Course Assistant - CS 345
Served as Undergraduate Course Assistant to Instructor Liam Rothschild and Professor Jaime Dávila for CS 345: Practice and Applications of Data Management
Proctored weekly classes of 100 students, graded assignments, and hosted weekly office hours covering SQL and data management fundamentals
Developed new course material, including SQL databases and Python-based autograders
09/2019 - 12/2019
Undergraduate Course Assistant - CICS 256 / 290M
Served as Undergraduate Course Assistant to Professors Rui Wang and Tauhidur Rahman for CICS 256/290M: Physical Computing
Proctored weekly labs on physics, electronics, and Arduino programming for a section of 35 students
Graded weekly lab reports across 2 sections totaling 75 students
08/2017 - 06/2021
Office of Technology & Accountability
Supported the entire school district's technology infrastructure from Braintree High School's Office of Technology & Accountability
Specialized in Chromebook repair, Chrome OS, and Google Admin Console administration, repairing 300+ damaged devices
Led BYOD onboarding and inventory initiatives for 7,000+ devices district-wide
Promoted from High School Intern to Substitute Technician, supervising teams of up to 20 technicians
Reimaged 1,000+ Windows computers using DISM and SCCM, and managed Android Go device deployments via Google Admin Console
Delivered helpdesk support to teachers and administrators, and managed iPad Air distribution and AV equipment repairs
12/2016 - 08/2017
Office of Technology & Accountability
Managed enrollment and distribution of 500+ Chromebooks, and inventoried 1,000+ devices across six buildings for damage assessment
Upgraded 400 HP computers from Windows 7 to Windows 10 using DISM and WinPE, and migrated 30 iMacs from OS X El Capitan to macOS High Sierra
Organized inventory storage systems and supported 200+ EPSON projector installations district-wide
05/2018 - 09/2018
Managed the service desk as a specialist in online order fulfillment and customer support
Resolved complex customer inquiries across purchases, returns, and product recommendations with efficiency
Maintained precise inventory accuracy and optimized desk operations for high-volume service
05/2015 - 08/2016
Mathematics Teacher (Grades 6 - 10)
Taught mathematics and coordinated camp activities for 70 inner-city middle and high school students over a seven-week program
Led five 50-minute math classes, 4 days a week, covering topics from arithmetic through trigonometry
Built and launched "projectriseboston.org" (since updated) and produced a 5-minute promotional video showcasing the camp experience
11/2022 - Present
English Congregational & Youth Dept. Chair → General Affairs Chair → Council Secretary
Elected lay leader serving on the Chinese Baptist Church of Greater Boston Church Council, holding the roles of English Congregational and Youth Department Chair (2022-24), General Affairs Chair (2024-25), and Council Secretary (2025-26).
Coordinated ministry events, budget, and administrative tasks alongside congregational leaders, deacons, and pastoral staff.
08/2020 - 05/2021
Assumed the presidency during my senior year and led an Executive Board of 14 leaders plus 80 fellowship members through UMass's emergency transition to remote learning.
Spearheaded virtual community-building initiatives to maintain engagement and spiritual growth during unprecedented organizational challenges.
Coordinated strategic planning, budget allocation, and collaborative decision-making across distributed leadership structures.
01/2020 - 03/2020
Volunteered in the kitchen at Craig's Doors, a shelter and support services organization for individuals experiencing homelessness in Amherst, MA.
Contributed to meal preparation and service operations that provided daily support to vulnerable community members.
Worked collaboratively with diverse volunteer and staff teams in a mission-driven environment.
05/2019
Selected as a Commencement Ambassador to represent the university and coordinate the graduation ceremony and celebration events.
Provided guidance and logistical support to graduating students, families, and dignitaries throughout commencement.
Contributed to creating a memorable milestone experience for the Class of 2019.
09/2018 - 05/2019
Designed and executed fellowship events for Agape College Ministry, fostering spiritual growth and connection for 50+ college students.
Managed logistics, budgeting, and participant coordination across bi-weekly gatherings and special events.
Built and sustained meaningful community engagement in a growing young adult ministry.
07/2018 - 08/2019
Mentored Korean American middle school boys through week-long retreat experiences, providing spiritual guidance and pastoral care.
Facilitated devotional activities, Bible studies, and group discussions tailored to adolescent developmental needs.
Created media content documenting retreat experiences, strengthening community engagement and alumni connection.
