01. Who am I?

Hello There!👋

My name is Yannis Lam. I am an ambitious and resourceful Software Developer. I graduated with a dual degree in Computer Science and Economics at the University of Massachusetts Amherst Commonwealth Honors College.

I am interested in financial technologies and web development. I have experience with agile software development and enterprise desktop support. Feel free to reach out to me!

Some of the technologies that I have worked on include :

  • Java & SpringBoot
  • Azure Cloud & Kubernetes
  • Angular & React JS
  • CyberArk Conjur
  • GitHub Copilot & AI Tooling
  • HTML & CSS
  • Active Directory & ServiceNow
Git User

02. Where did I go to school?

Computer Science (BS) - University of Massachusetts Amherst, Commonwealth Honors College

09/2017 - 05/2021

GPA: 3.69

Bachelor of Science, Manning College of Information & Computer Sciences

Honors: Dean's List (6 semesters)

Advanced coursework: Physical Computing, Data Structures, Data Management, Web Programming, Digital Forensics, Internet Law, Computer Networks

03.What's my experience?

Voya Financial Logo
Software Developer

@ Voya Financial

12/2022 - Present

Software Developer, Back Office Application Development

Directed a cross-functional team of India-based developers to migrate 5,100 retirement plans — 668K participants and $51.8B in assets — from OneAmerica onto Voya's Payroll platform

Drove cloud migration efforts, breaking up monolithic Struts-based Java applications into Kubernetes-native SpringBoot microservices

Spearheaded vulnerability remediation and modernization for SpringBoot and JDK upgrades using agentic Copilot-driven pipelines

Built and maintained the Back Office Applications Suite — Task Manager, Common Remitter, Case Installation, Claims Integration, and Voya PayCloud — for Retirement & Employee Benefits businesses

Elevated documentation and community-of-practice standards across 50+ Java developers

  • Azure RedHat Openshift
  • CyberArk Conjur
  • SpringBoot, Struts, & JBoss (Java)
  • Active Directory
  • ServiceNow
  • GitHub Copilot
Associate Software Developer

@ Voya Financial

05/2021 - 12/2022

IT Resource & Development Rotational Program Associate

Led Angular front-end development for the Common Remitter application's migration to Azure cloud

Refactored the Participant Web Java application (my.voya.com), eliminating unused endpoints to reduce technical debt

Bridged App Development and DevOps teams to integrate an advanced CI/CD pipeline

  • Azure Platform
  • Angular
  • CICD Pipelines
  • GitHub
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Voya Financial Logo
Intern Software Developer

@ Voya Financial

05/2019 - 08/2020

IT Salesforce Development Intern

Improved test coverage and stabilized Salesforce environments by refactoring automated Apex unit tests

Built hands-on expertise in Apex, SOQL, SOSL, and Visualforce through applied development work

Gained exposure to Agile and Scrum methodologies across the full software development lifecycle

  • Salesforce.com CRM Platform
  • SOQL & SOSL
  • Unit Tests
Peer Mentor

@ UMass Residential Life

01/2021 - 05/2021

Provided peer mentorship to 400+ first-year students in the Gorman/Wheeler Residential Cluster during emergency remote learning transition.

Offered guidance on academic resources, social integration, and residential life challenges specific to pandemic conditions.

Collaborated with residential assistants and peer mentor teams to deliver educational seminars and foster inclusive community.

  • Peer Mentoring
  • Community Support
  • Crisis Communication
UMass Residential Life Logo
UMass Amherst Manning College of Computer & Information Sciences Logo
Undergrad TA - CS 345

@ Manning College of Computer & Information Sciences

09/2020 - 05/2021

Undergraduate Course Assistant - CS 345

Served as Undergraduate Course Assistant to Instructor Liam Rothschild and Professor Jaime Dávila for CS 345: Practice and Applications of Data Management

Proctored weekly classes of 100 students, graded assignments, and hosted weekly office hours covering SQL and data management fundamentals

Developed new course material, including SQL databases and Python-based autograders

  • Teaching
  • SQL
  • RDBMS
  • Student Engagement
Undergrad TA - CICS 256

@ Manning College of Computer & Information Sciences

09/2019 - 12/2019

Undergraduate Course Assistant - CICS 256 / 290M

Served as Undergraduate Course Assistant to Professors Rui Wang and Tauhidur Rahman for CICS 256/290M: Physical Computing

Proctored weekly labs on physics, electronics, and Arduino programming for a section of 35 students

Graded weekly lab reports across 2 sections totaling 75 students

  • Arduino
  • Raspberry Pi
  • Circuits
  • Physical Computing
UMass Amherst Manning College of Computer & Information Sciences Logo
Braintree Public Schools Logo
Collegiate Intern & Substitute Technician

@ Braintree Public Schools

08/2017 - 06/2021

Office of Technology & Accountability

Supported the entire school district's technology infrastructure from Braintree High School's Office of Technology & Accountability

Specialized in Chromebook repair, Chrome OS, and Google Admin Console administration, repairing 300+ damaged devices

Led BYOD onboarding and inventory initiatives for 7,000+ devices district-wide

Promoted from High School Intern to Substitute Technician, supervising teams of up to 20 technicians

Reimaged 1,000+ Windows computers using DISM and SCCM, and managed Android Go device deployments via Google Admin Console

Delivered helpdesk support to teachers and administrators, and managed iPad Air distribution and AV equipment repairs

  • Chrome OS
  • Google Admin Console
  • DISM & SCCM
  • Inventory Management
  • Team Leadership
Student Technician

@ Braintree Public Schools

12/2016 - 08/2017

Office of Technology & Accountability

Managed enrollment and distribution of 500+ Chromebooks, and inventoried 1,000+ devices across six buildings for damage assessment

Upgraded 400 HP computers from Windows 7 to Windows 10 using DISM and WinPE, and migrated 30 iMacs from OS X El Capitan to macOS High Sierra

Organized inventory storage systems and supported 200+ EPSON projector installations district-wide

  • Chromebook Repair
  • DISM & WinPE
  • Inventory
  • Help Desk
Braintree Public Schools Logo
Home Depot Logo
Customer Order Specialist

@ Home Depot

05/2018 - 09/2018

Managed the service desk as a specialist in online order fulfillment and customer support

Resolved complex customer inquiries across purchases, returns, and product recommendations with efficiency

Maintained precise inventory accuracy and optimized desk operations for high-volume service

  • Customer Service
  • Problem-Solving
  • Operations Management
Math Teacher & Camp Counselor

@ Project RISE Boston

05/2015 - 08/2016

Mathematics Teacher (Grades 6 - 10)

Taught mathematics and coordinated camp activities for 70 inner-city middle and high school students over a seven-week program

Led five 50-minute math classes, 4 days a week, covering topics from arithmetic through trigonometry

Built and launched "projectriseboston.org" (since updated) and produced a 5-minute promotional video showcasing the camp experience

  • Teaching
  • Wix
  • Web Development
Project RISE Boston Logo

04.How do I give back?

Chinese Baptist Church of Greater Boston
Church Council Member

@ Chinese Baptist Church of Greater Boston

11/2022 - Present

English Congregational & Youth Dept. Chair → General Affairs Chair → Council Secretary

Elected lay leader serving on the Chinese Baptist Church of Greater Boston Church Council, holding the roles of English Congregational and Youth Department Chair (2022-24), General Affairs Chair (2024-25), and Council Secretary (2025-26).

Coordinated ministry events, budget, and administrative tasks alongside congregational leaders, deacons, and pastoral staff.

  • Church Leadership
  • Budget Coordination
  • Ministry Planning
President

@ Epic Movement at UMass Amherst

08/2020 - 05/2021

Assumed the presidency during my senior year and led an Executive Board of 14 leaders plus 80 fellowship members through UMass's emergency transition to remote learning.

Spearheaded virtual community-building initiatives to maintain engagement and spiritual growth during unprecedented organizational challenges.

Coordinated strategic planning, budget allocation, and collaborative decision-making across distributed leadership structures.

  • Strategic Leadership
  • Community Building
  • Change Management
Epic Movement Logo
Craig's Doors Logo
Kitchen Volunteer

@ Craig's Doors

01/2020 - 03/2020

Volunteered in the kitchen at Craig's Doors, a shelter and support services organization for individuals experiencing homelessness in Amherst, MA.

Contributed to meal preparation and service operations that provided daily support to vulnerable community members.

Worked collaboratively with diverse volunteer and staff teams in a mission-driven environment.

  • Community Service
  • Food Service
  • Collaboration
Commencement Ambassador

@ University of Massachusetts Amherst

05/2019

Selected as a Commencement Ambassador to represent the university and coordinate the graduation ceremony and celebration events.

Provided guidance and logistical support to graduating students, families, and dignitaries throughout commencement.

Contributed to creating a memorable milestone experience for the Class of 2019.

  • Event Coordination
  • Communication
  • Student Engagement
UMass Amherst
First Baptist Church of Amherst Logo
Agape College Ministry Events Planner

@ First Baptist Church of Amherst

09/2018 - 05/2019

Designed and executed fellowship events for Agape College Ministry, fostering spiritual growth and connection for 50+ college students.

Managed logistics, budgeting, and participant coordination across bi-weekly gatherings and special events.

Built and sustained meaningful community engagement in a growing young adult ministry.

  • Event Planning
  • Community Building
  • Leadership
Youth Counselor

@ ARISE Youth Ministries

07/2018 - 08/2019

Mentored Korean American middle school boys through week-long retreat experiences, providing spiritual guidance and pastoral care.

Facilitated devotional activities, Bible studies, and group discussions tailored to adolescent developmental needs.

Created media content documenting retreat experiences, strengthening community engagement and alumni connection.

  • Youth Mentoring
  • Leadership
  • Cultural Competency
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